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Library Support During COVID-19

Information about library services and resources including streaming videos, images, instructor materials, special publisher offers, and more to help professors pivot online during the COVID-19 pandemic.

Ask Us: Contacting the Library

The MCPHS Library is committed to continuing our support of the community’s research, learning, and teaching endeavors. As many course are now fully online, our goal is to maximize the electronic accessibility of our resources and provide virtual research and digital learning support. From quick questions to in-depth research, we’ll help get you started or connect you to the librarian with the right expertise.

We are available to answer questions via the online chat service. You can also email us to request an appointment via video-chat with a librarian. We can provide guided online tours of any of our online resources, searching strategies, citation managers, and a wide variety of other topics. We can also help faculty with teaching online using library resources such as ebooks and digital collections.

Live Reference Chat Hours for Spring 2021

Day Hours
Monday - Thursday 8am - 11pm (Eastern Time)
Friday 8am - 9pm (Eastern Time)
Saturday 9am - 8pm (Eastern Time)
Sunday 9am - 10pm (Eastern Time)

Access to Library Spaces & Equipment

Studying in the Libraries

Anyone who has permission to be on campus on a specific day (including students who live in dorms on MCPHS's campus) may use library spaces. Library spaces are not currently open to members of the public.

You do not need to make a reservation to study in the a library space.

Along with other study spaces, the libraries on all three campuses have been de-densified to meet social distancing recommendations and are open for study. The libraries will be open during the following times:

Hours Days
7am - 10pm Monday - Friday
8am - 8pm Saturday - Sunday

Please note, the libraries will be closed for cleaning and sanitizing every day. 

All Boston study locations

All Worcester study locations

All Manchester study locations


Borrowing Books & Equipment

At this time the libraries are not circulating (lending) physical items. This is based on current professional guidelines about the attenuation period of the SARS-CoV-2 virus on library materials. 

Printing & Technology

Even though there are printers in the Library, the printing services on campus are managed by Information Services (the Help Desk), not the MCPHS Library. Because of COVID-19, Information Services has restricted printing services to only students who are enrolled in on-campus and hybrid programs. This is to help reduce the risks associated with public access computers, standing in line at printers, and using shared print release stations.

List of printer locations

For more in-depth tech support, please contact Information Services (the Help Desk).

Interlibrary Loan

The library will continue to fulfill your article requests as promptly as possible. In most cases, you're able to place an ILL request directly in our databases and then the articles are sent directly to your MCPHS email account by our ILL team. At this time, we are not able to borrow physical items, but we are closely following the professional practices to determine when to resume that aspect of the service. Explore our Interlibrary Loan page to learn more about to use this service.

Please note: we cannot get textbooks through Interlibrary Loan.


Course Reserves

This semester there will only be online course reserve materials, no physical reserve items will be available at any library. You can browse the ebooks available for each course on the guide below.

This change is being made to prioritize the health and safety of our students. Current guidelines for the handling of print material recommend items to be quarantined for over 24 hours between use, effectively rendering a library reserve service inoperable. Additionally, online reserve materials are available to all students, regardless of if you chose a hybrid or fully online academic program for the Spring 2021 semester.

It’s also important for you to know that there are instances when publishers do not allow libraries to purchase electronic copies and instead only allow individual purchases. If your required text is not available through the library, please check with the campus bookstore for purchase and rental options.

Media Production

Media Production will continue offering services, although somewhat reduced given the reduced number of staff on campus, although any services that can be offered remotely will continue largely unaffected. To schedule a consultation, submit a request, or to borrow equipment contact

Media production services for Spring 2021 include:

  • Remote Services: video production and editing assistance (but not filming), photo editing, and poster design instruction.  
  • On-site Services: poster printing, CD/DVD duplication, poster/signage mounting. Note: as staff will be working on-site part time, the expected turnaround on these types of projects will now be about 5-7 business days. When you submit these requests we'll reply within within one business day with an estimate on when your project can be completed.  
  • Equipment: we have two high definition camcorders with tripods that can be borrowed by faculty who wish to film their own content. We will be happy to offer remote technical and post-production help for your video projects, as needed. If you need in-person help with the cameras, please let us know when you reserve the camera and we will try to arrange a time. 


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