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Library Support During COVID-19

Information about library services and resources including streaming videos, images, instructor materials, special publisher offers, and more to help professors pivot online during the COVID-19 pandemic.

Ask Us: Contacting the Library

The MCPHS Library is committed to continuing our support of the community’s research, learning, and teaching endeavors. As all classes have moved online, our goal is to maximize the electronic accessibility of our resources and provide virtual research and digital learning support. From quick questions to in-depth research, we’ll help get you started or connect you to the librarian with the right expertise.

We are available to answer questions via the online chat service. You can also email us to request an appointment via video-chat with a librarian. We can provide guided online tours of any of our online resources, searching strategies, citation managers, and a wide variety of other topics. We can also help faculty with teaching online using library resources such as ebooks and digital collections.

Live Reference Chat Hours for Spring 2020

Hours Day
7am - 10pm Monday - Friday
9am - 3pm Saturday
9am - 1pm & 5pm - 8pm Sunday

Access to Library Spaces & Equipment

Physical Access

The physical MCPHS library spaces on all three campuses are closed. Keeping people from congregating will slow down the spread of COVID-19 and make it easier for the medical community to keep up with cases. 


Returning Borrowed Materials

Fines will not be charged for any overdue books belonging to MCPHS. If students or faculty have MCPHS Library books, you can them until you return to campus, or mail them back to:

Henrietta DeBenedictis Library
179 Longwood Ave.
Boston, MA 02115  

On-Campus Printing for Students

Due to campus closures Information Services is not currently offering on-campus printing services. They recommend these digital note-taking tools

Interlibrary Loan

Online Articles

During the COVID-19 situation, it may take longer than normal to get articles from other libraries when MCPHS does not have what you need. Some libraries have closed, staff members at many libraries are working remotely and unable to access their physical books and journals, and other librarians are focusing on preparing their own institution's pivot to online courses.


Physical Materials

During the COVID-19 situation, MCPHS is unable to get books from other libraries as many libraries have temporarily closed and others are concerned about the possibility of spreading the virus via this service.

Course Reserves

Access to our online course reserves remains unchanged.

Library staff members have compiled a list of alternative access to physical materials on reserve . For most items, you will get a link to an online version that is temporarily free. For other items, you may get a link to a low-cost option to purchase the book.

For faculty members with questions about pivoting in regards to physical reserves materials, please contact Associate Director Joanne Doucette at For students with questions about materials you were accessing physically in a library, please check Redshelf , VitalSource , or the Blackboard course for updates and then reach out to the Library with questions.


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