PointSolutions' parent company, Echo360, has the following resources available to help student who have questions about using the product:
- PointSolutions Participant Knowledgebase. This knowledgebase has a number of articles designed to answer questions you might have about using PointSolutions as a participant, including how to log in to a polling session and how to respond to a poll using both the mobile app and the web interface.
- PointSolutions Support Contact Form. If you want to contact a support person directly, fill out this form and a support representative will be in touch.
- Student Chat. Echo 360 has a dedicated chat service for students and polling participants using their products. Use this to get help right away.
