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Center for Teaching & Learning: Get Support

Supporting the MCPHS faculty and staff in their commitment to excellence and innovation in teaching and learning

Instructional Support

Mary Soojian

Executive Director

Overseeing the Instructional Support team, Mary works to ensure that faculty and staff are able to develop and deliver engaging and effective instruction.  With a technical background and extensive online learning experience from a student's perspective, she hopes to demystify the bits and bytes and help faculty embrace opportunities to reach their students in a variety of ways to meet both the learning objectives of their course and the needs of the learners.

Instructional Design

Reena Lederman Gerard

Senior Instructional Designer / Project Manager

Are you interested in active learning, flipped classrooms, assessment options, hybrid course design, linking your course objectives with your assessments? Contact Reena to learn more about course design grounded in teaching and learning theory.

Instructional Design & Technology

Headshot Caroline FrankelCaroline Frankel 

Senior Instructional Designer

Caroline is passionate about designing instruction to support your learning objectives and learning environment. Caroline is student-centered in her approach to instructional design and is a helpful resource with technical questions as you navigate instructional technology. Caroline offers training sessions for faculty on a variety of instructional design and technology-related topics. If you're interested in connecting or working with Caroline, never hesitate to reach out to her!

Instructional Technology

Paul Brydges

Instructional Technology Specialist

Do you have a question on how to incorporate technology into your classroom teaching, or is there an aspect of Blackboard you were curious about? Paul, our Instructional Technology Specialist, will be happy to help you brainstorm how to make the maximum impact with your students' learning experience by integrating technologies to support teaching and learning!


Faculty Development

Lisa Irish

Director of Faculty Development and Academic Affairs

As a key member of the Academic Affairs/Provost Office, Lisa oversees all aspects of faculty development and academic affairs.  She provides strategic leadership for the Office of Faculty Development, collaborating with faculty and staff to support faculty development and teaching and learning excellence.

Research Support

Shanti Freundlich

Assistant Director for Library Assessment & Online Learning

Get Support

Our team is here to support you in your teaching and learning work. We each have different specialties, so you're welcome to contact us directly. 

Submit a service request to schedule a consultation with an instructional designer, ask a how-to question, or work with our team to enhance teaching and learning in your course delivery and development!

Visit our request portal via: and select "Instructional Support"

We'll ask you for your preferred method of contact, an idea of what you're hoping to work with us on, and then ask that you provide a few more details to get the conversation started.  

You'll receive an automatic email confirmation, and you may contact us for updates with the reference number you receive at any time!

We look forward to providing you timely and efficient service and support, and welcome your feedback as we move into this new space!

Take a Quick Tour:

Technical Support

If you need technical support (i.e. something is broken, or you're seeing an error message), remember that Information Services (IS) supports the technological needs of all MCPHS students, faculty and staff, keeping the University community connected 24/7. Whether you need help on campus or remotely, their dedicated and highly-trained staff is available via phone, e-mail and at each physical campus to provide computer, software and account assistance.

Phone support:  (Available 24/7/365)  617.732.2170

Submit a ticket using the MCPHS Help Desk Ticketing System



3rd Floor Tech Center
Matricaria Building
19 Foster Street
2nd Floor
1260 Elm Street
Room 305
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