Overseeing the Instructional Support team, Mary works to ensure that faculty and staff are able to develop and deliver engaging and effective instruction. With a technical background and extensive online learning experience from a student's perspective, she hopes to demystify the bits and bytes and help faculty embrace opportunities to reach their students in a variety of ways to meet both the learning objectives of their course and the needs of the learners.
Senior Instructional Designer / Project Manager
Are you interested in active learning, flipped classrooms, assessment options, hybrid course design, linking your course objectives with your assessments? Contact Reena to learn more about course design grounded in teaching and learning theory.
Senior Instructional Designer
Caroline is passionate about designing the in-person and online classroom to support your instructional goals and today's learning environment. She can also help with technical questions. Caroline offers face-to-face and virtual training sessions for faculty on instructional design and technology.
Instructional Technology Specialist
Do you have a question on how to incorporate technology into your classroom teaching, or is there an aspect of Blackboard you were curious about? Paul, our Instructional Technology Specialist, will be happy to help you brainstorm how to make the maximum impact with your students' learning experience by integrating technologies to support teaching and learning!
Director of Faculty Development and Academic Affairs
As a key member of the Academic Affairs/Provost Office, Lisa oversees all aspects of faculty development and academic affairs. She provides strategic leadership for the Office of Faculty Development, collaborating with faculty and staff to support faculty development and teaching and learning excellence.
Our team is here to support you in your teaching and learning work. We each have different specialties, so you're welcome to contact us directly.
Submit a service request to schedule a consultation with an instructional designer, ask a how-to question, or work with our team to enhance teaching and learning in your course delivery and development!
Visit our request portal via: https://mcphs.service-now.com and select "Instructional Support"
We'll ask you for your preferred method of contact, an idea of what you're hoping to work with us on, and then ask that you provide a few more details to get the conversation started.
You'll receive an automatic email confirmation, and you may contact us for updates with the reference number you receive at any time!
We look forward to providing you timely and efficient service and support, and welcome your feedback as we move into this new space!
If you need technical support (i.e. something is broken, or you're seeing an error message), remember that Information Services (IS) supports the technological needs of all MCPHS students, faculty and staff, keeping the University community connected 24/7. Whether you need help on campus or remotely, their dedicated and highly-trained staff is available via phone, e-mail and at each physical campus to provide computer, software and account assistance.
Phone support: (Available 24/7/365) 617.732.2170
Submit a ticket using the MCPHS Help Desk Ticketing System
3rd Floor Tech Center
19 Foster Street
1260 Elm Street